INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Q: What makes Kraftouch packaging different from regular plastic or foam?
A: Kraftouch products are made from high-quality, unbleached kraft paper. Unlike plastic or foam (Styrofoam), our products are biodegradable, compostable, and provide a more premium, professional aesthetic for your brand.
Q: Are your products truly eco-friendly?
A: Yes! Our primary goal is sustainability. Most of our products are 100% biodegradable and compostable. We use food-grade materials that break down naturally, reducing the environmental footprint of your business.
Q: Can I use Kraftouch bowls for hot liquids like soup?
A: Absolutely. Our Kraft bowls and tubs are designed with a specialized lining that makes them leak-proof and heat-resistant. They are perfect for soups, stews, and saucy dishes.
Q: Are the containers microwave-safe?
A: Most of our kraft products are microwave-safe for reheating purposes. However, we recommend checking the specific product details or contacting us if you have concerns about high-temperature usage.
Q: Do you offer custom branding or logo printing?
A: We know how important branding is! We offer custom printing services for bulk orders. Please contact our sales team with your logo and requirements for a personalized quote.
Q: Is there a Minimum Order Quantity (MOQ)?
A: We cater to businesses of all sizes. While we sell by the pack for smaller vendors, we offer significant discounts for bulk/carton purchases. Check the specific product page for the minimum pack size.
Q: Do you deliver across Ghana?
A: Yes, we offer nationwide delivery. Whether you are in Accra, Kumasi, Takoradi, or beyond, we can ship your packaging directly to your doorstep or restaurant.
Q: How long does delivery take?
A: For in-stock items, we typically process and dispatch orders within 24 to 48 hours. Delivery times depend on your location, but most urban orders are received within 1-3 business days.
INFORMATION ABOUT US
