Privacy Policy

Last updated: [Add date]

KRAFTOUCH Limited (“KRAFTOUCH”, “we”, “us”, or “our”) operates www.kraftouch.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you visit the Site, register, place an order, or contact us, we may collect the following information:

  • Full name

  • Company name (for B2B customers)

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers)

Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring URLs

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Improve our products, services, and website

  • Send updates, promotions, or business communications (you may opt out anytime)

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping and logistics partners

  • IT and website hosting providers

  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for specified purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

KRAFTOUCH uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Remember user preferences

You can choose to disable cookies through your browser settings, but some features of the Site may not function properly.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

8. Children’s Privacy

KRAFTOUCH does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 support@kraftouch.com
📍 KRAFTOUCH Limited
[Insert physical address]
🌐 www.kraftouch.com